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China relaxes contact centre rules for Shanghai FTZ

 

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  • Shanghai Free Trade Zone

China relaxes contact centre rules for Shanghai FTZ

Foreign investors will be able to wholly own e-commerce companies in China's Shanghai Free Trade Zone (FTZ) while rules regarding contact centres have been relaxed.

Foreign investors are allowed to provide contact centre, domestic multi-party communication, internet access and domestic VPN services as cooperative joint ventures with Chinese partners.

The FTZ was set up in September 2013 and has acted as a testing ground for economic reforms by China's government as it seeks to boost growth and productivity. China also announced in December 2014 that three new trade zones would be set up in Guangdong, Fujian provinces and Tianjin municipality.
It said the new zones would offer "eased investment rules to speed up reforms amid economic hardship".

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