Drive loyalty and growth at every stage of your customer support lifecycle with Livecom
One single AI-powered web app for all your customer care.
One single AI-powered web app for all your customer care.
Philips is a leading health technology company focused on improving peoples health and enabling better outcomes which engages in the healthcare, lighting and consumer well-being markets.</>
Livecom helped Philips to achieve:
Customer Care implementation in +65 countries
across 20 languages
+30.000 chats per month
Get buyers intent up to 96% through video-streaming
Channel Implementations:
Live Chat + WeChat + Weibo + Video + Philips Home APP Chat
The Kowloon Motor Bus Bo. is a global leader in public transport based on three principles: understanding the needs of people we serve, introducing innovative technologies for environmental preservation, and achieving new safety standards and higher efficiencies.</>
Livecom helped KMB to achieve:
990.1 million passenger rideships
Best Smart Hong Kong Award
Most Popular Mobile Application Award
Channel Implementations:
Live Chat + APP Chat
Ele.me which means "Are you hungry?", is China's biggest meal delivery company. China's most popular on-demand meal order app. Ele.me has also upgraded local eateries by equipping them with order management-billing technology, while supplying fresh foods. The expansion of these services from Ele.me is remarkable shaping consumers behaviour.</>
Livecom helped Ele.me to achieve:
65000 order per minute during rush hour
51000 interactions per day
3800 APP requests per day
6000 couriers
Channel Implementations:
WeChat + APP Chat