Livecom

—全球领先的全渠道在线客户服务及营销系统 - World's leading Omni Channel Customer Service Dashboard

One single web app for all your customer care

Blog Medium Style

 

Omni-Communication Channels

One single web app for all your customer care

 

Wechat

Live Chat

email

Phone Call

App

Pro-active Chat

Wechat

WeChat

email

Email

App

App Chat

Line

Line

Whatsapp

WhatsApp

Facebook

Facebook Messenger

 

China relaxes contact centre rules for Shanghai FTZ

Foreign investors will be able to wholly own e-commerce companies in China's Shanghai Free Trade Zone (FTZ) while rules regarding contact centres have been relaxed.

Jan 21, 15
Livecom
0 comments

If we all know that user “adoption” is a key to success — then why does it seem always like an after thought? Then again, why is my desktop riddled with so many shortcuts to unrealised promises?

Oct 24, 14
Livecom
0 comments

Good customer service can go hand in hand with great sales results. If you use chat to quickly resolve all the problems of your customers, they are bound to come back for more.

Oct 15, 14
Livecom
0 comments

Let’s face it: When every move your company makes can be easily amplified to thousands over the social web, you need to make every interaction with your customers exceptional. And to deliver awesome service, you need an awesome service team at your back.

Sep 21, 14
Livecom
0 comments

Our Privilege Worldwide Customers